For nonprofits and causes
You are not short of demand. You are short of you.
New causes and long-running ones. The need already outruns what a couple of people and a handful of volunteers can carry — and every bit of admin that comes with growing lands on those same people. That is the problem worth automating, and it is not the one most agencies try to sell you.
Why you are on a different page
Most of our work starts with "where are your hours going". Yours does not.
A business usually comes to us one of two ways: it got big enough to bury its owner, or it never built the machinery that turns a stranger into a customer. A cause is often neither. The people who need you find you already, frequently faster than you would like. What runs out is capacity — volunteers who stay, a board that follows through, and a week that was full before the year started.
So we start somewhere else. Here is the admin we most often find sitting on the two people who can least afford it:
Volunteer sign-ups that arrive as email and get chased by hand, one at a time
Donor thank-yous and receipts written individually, late, or not at all
One annual fundraiser that quietly eats an entire month of staff time
A "get involved" button pointing at a page that never got finished
Board and grant reporting rebuilt from scratch every single time
None of that is glamorous and none of it is why you started. All of it is automatable, and the hours it gives back go straight into the work that is.
The line we do not cross
We build the supporter side. We do not touch the people you serve.
This is the question to put to any vendor you let near your systems, and most will not have thought about it. There are two kinds of people in a charity's records: supporters — donors, volunteers, ticket buyers, subscribers — and beneficiaries, the people you exist to help. We work on the first. We design the second out.
If your site invites someone to ask for help, whatever they type never lands on our systems. Not our database, not our file storage, not our email service, not a server log, not an error report. That is an architectural decision made before anything is built, not a clause added to a contract afterwards.
Two things follow from it that are worth saying out loud. Collecting first names only does not fix this — you cannot field-design your way out of a free-text box, and someone in crisis will type what they are living through into whatever box you give them. And the safest version of an ask-for-help path is frequently no form at all: a phone number and an email address, which is the better experience for that person anyway.
Meanwhile the supporter side has its own quiet rule we will hold you to: a donation receipt needs a real full name to be a valid acknowledgment, so a blanket privacy rule must not be allowed to break your receipting. And a supporter list and a family list never get merged.
What we actually build
Machinery that does the chasing, so a person does not have to.
Volunteer intake that follows up by itself — someone raises a hand, gets a real reply the same hour, and gets reminded before the shift instead of being lost in an inbox
Donor receipting that goes out on time and is actually valid — properly named, properly dated, and not dependent on anyone remembering
Your annual fundraiser, instrumented — tickets, reminders and the follow-up afterwards, with the numbers recorded so next year starts from evidence rather than memory
A newsletter that runs on a schedule — so supporters hear from you between the two times a year you need something from them
The pages behind your own buttons — because the fastest win is usually finishing the path you already point people down
What it costs
Start with the $750 Growth Roadmap — and ask us about sponsoring it.
The Roadmap is a fixed-fee look at where your supporter machinery leaks, and a plan ranked by what it would actually give back. It credits in full against a build if you go ahead within 30 days. If two of the four things we find are not worth building, we will say so — that is most of what you are paying for.
We sponsor part of the cost for causes. It is a named credit rather than a quiet discount, decided case by case, because a charity should be able to see exactly what was given and put it in front of a board. Ask on the call. We do not take a percentage of donations — that arrangement creates a regulatory problem for you and we will not put you in it.
Rather talk than fill anything in? Do that. For most causes it is the faster route, and it is how the sponsorship conversation happens anyway.
We already put our own weight behind this. We work with OurTown, a separate local marketplace that pairs businesses with causes. We do not own it or run it, and a good deal of what we have built for them we gave rather than billed. We also back two causes by name. If you want to see what that looks like before you trust us with anything, that is all on our community page.